The last phase of Lean Six Sigma is Control. This phase focuses on successfully passing the project to a functional owner and ensuring long-term sustainability of the improvements.
Objective:
→Prevent problem from recurring;
→Maintain the gains by documenting, standardizing and monitoring new processes;
→Develop control plan – monitoring system.
Key Steps:
→Standardize the solution;
→Implement scorecard;
→Document project.
Output:
→Integrate control charts and control plans;
→Complete documentation of results, lessons learning and recommendations;
→Solution “embedded” in relevant process and procedures.
