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Achieving Operational ExcellenceThrough Continuous Improvement
Gathering details about the Loss (5W 1H)
Clarify the situation using 5W1H, keep asking Why until you find the root cause, and then develop actions to prevent recurrence by attacking the root cause.
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Test the logic of the final tree – Use of “because test”
Every project needs a document which defines the project objectives, scope, core team, milestones.
Since the objective is to define a high-level view of the process in its “as-is” state, we must have the core cross-functional team involved in the development of a SIPOC.
One Point Lesson – Landscape Template in pdf format, read-only. Editable spreadsheet format can be purchased here